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Slower internet bandwidth appears to be one of the major problems affecting customers’ interaction with the Automated System for Customs Data (ASYCUDA) which went on stream here on April 3.
The ASYCUDA World system makes use of cutting-edge ITC technologies including e-signature, biometrics, and Extensible Markup Language (XML) to provide governments and in particular Customs administrations with new tools to make dramatic improvements in the areas of security, trade efficiency and fight corruption.
It is intended to expedite the process of doing business at the country’s main seaports.
Austin Greenaway, deputy comptroller of the Customs and Excise Division said brokers accessing the server, as well as staff from the department have received training on the use of the system.
However, there is limited connectivity at times and this slows down transactions at all ports.
“The internet slows us down a lot. The more people go online at a certain time of the day, it slows us down. But the system itself is an extremely good one,” Greenaway said.
(More in today’s Daily Observer)

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