Kenicia Francis
The Antigua and Barbuda Red Cross Society (ABRCS) is staging first aid training and sign language classes for volunteers that will run for the next six weeks.
This initiative was initiated by ABRCS President Dr J Humphreys and facilitated by Juliet Hazelwood to improve volunteer engagement by promoting equality and service delivery, and to ensure that everyone has access to the support that they need during crises.
In a post on social media, the organisation said clear communication is vital for providing aid, conducting safety briefings, and offering medical assistance.
It also promotes the efficient dissemination of crucial information such as evacuation plans, safety procedures, and emergency alerts to the hearing-impaired during humanitarian crises, disasters, and emergencies where clear communication can be a matter of life and death.
“Sign language facilitates effective communication with deaf individuals, helping to prevent misunderstandings and ensuring that their needs are addressed. The ABRCS sees this training opportunity as a way of enhancing community engagement and empowering deaf individuals to participate actively in decision-making processes and advocate for their own needs. This respect for their agency promotes dignity and self-determination,” the post states.
“Moreover, providing services in sign language helps build trust between humanitarian workers and the deaf community. It demonstrates respect and commitment to meeting the needs of all affected individuals, which can enhance cooperation and support.
“Further, it ensures that humanitarian workers are prepared to communicate effectively with deaf individuals. This preparedness enhances the overall quality of aid and support provided. About 20 persons participated in the first day of training.”
When assisting a deaf person during an emergency, it’s important to ensure effective communication. There are some techniques to consider.
Use clear and simple hand gestures to communicate instructions, make eye contact and maintain visual contact to ensure the individual is following along.
If the individual understands written language, use pen and paper to communicate important information or instructions.
Be aware of any assistive devices the individual may use, such as hearing aids or communication cards, and incorporate them.
Most importantly, keeping a calm demeanour can help alleviate any anxiety the individual may be feeling and reassure him or her that help is on the way.
If possible, practice sign language with deaf individuals, or those fluent in sign language. This hands-on practice can help one with becoming more comfortable and proficient in using sign language during emergencies.
By providing first aid training in sign language, a more accessible and equitable environment can be created for everyone.
