FLOW names new manager; ECTEL express displeasure with merger

Source: wikimedia

CASTRIES, St. Lucia, Apr 16, CMC – Flow has named Grenadian Geraldine Pitt as the new country manager in St. Lucia even as the Eastern Caribbean Telecommunications Company (ECTEL) continues to express its displeasure at the merger involving Cable and Wireless Communications (CWC) and Columbus International.

Pitt, who has had 13 years experience in the telecommunication industry, has according to the company been successful in her capacity as chief executive officer of the LIME Southern Cluster with responsibility for Dominica, Grenada, St. Vincent & the Grenadines and St. Lucia.

“I am therefore excited about this opportunity and ready to embrace the challenge.  We are well placed to deliver a world class suite of innovative products and services for our customers,” she said.

President, Consumer Group, CWC, John Reid, said the focus now “will be on our customers and our people. With Geraldine Pitt at the helm of our combined business in St. Lucia we are confident we can deliver against our stated objectives”.

But the announcement of the new appointment comes despite ECTEL’s displeasure over the apparent unwillingness of the parent companies of both FLOW to arrive at an agreement with the sub-regional regulator regarding the merger.

ECTEL’s Chairman, Vincent Byron, speaking at the end of the 33rd ECTEL Council of Ministers meeting on Thursday, said that licences given to telecommunication companies to operate in the jurisdictions controlled by the regulator will be adjusted to reflect a better quality of service to consumers.

“We will have to see that the licences under which these companies operate would have to be adjusted to incorporate some of the issues that we feel are completely important to our consumers to have a good quality of service ‎at reasonable and affordable rates to help the quality of life of our citizens,” Bryon said.