Finalists for first customer service awards announced

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Hard work truly pays off for some, as a number of Antiguans and Barbudans are about to be celebrated for their outstanding contributions to customer service.

The first-ever WOW Factor Awards, hosted by iRise Management, are set to honour those who have excelled across a diverse range of sectors.

These inaugural awards aim to spotlight and celebrate exceptional customer service, emphasizing its crucial role in today’s business landscape.

Orena David-Charles, founder of iRise Management and the brains behind the awards, said she believes in giving credit where it’s due.

Following a period of public nominations in June, the finalists have been announced.

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screenshot 2024 09 02 at 8.33.14 pm

These individuals have gone above and beyond in their fields, demonstrating exceptional service, dedication, and impact.

Sports and Education Category 

Valena Barber – Jennings Secondary School

Oslyn Gregory – Cyclones Basketball Club

Financial Services Category 

Wyntee Henry – Selkridge Insurance

Alban Bass – ACB Mortgage and Trust Company

Earl Richards – Eastern Caribbean Amalgamated Bank

Mesha Richardson – Antigua and Barbuda Investment Authority

Melissa Matthew – Caribbean Union Bank

Sales and Marketing Category 

Reia Bishop – Paperclips

Melissa Paul – Paperclips

Akisha Cornelius – Paperclips

Darshanie Singh – Frank B. Armstrong

Hospitality and Tourism Category 

Keisha Knight – Mill Reef Club

Carlene Spencer – Sandals Grande Antigua

screenshot 2024 09 02 at 8.33.23 pm
screenshot 2024 09 02 at 8.33.23 pm

Additionally, Winfred Henry of Iplumb268 is the sole nominee in the Entrepreneur Category, while Grantley Francis Gomes from Harris Paints Ltd in the Manufacturing, Industry, and Energy Category.

These finalists have set a high bar for service excellence, leadership, and commitment but it’s up to the public to decide who will take home the honours.

The public is being urged to cast their votes by visiting https://www.irisemgmt.com/wowfactorvote.

The voting period runs from September 1 to September 30. Persons can vote multiple times throughout the month, but only once every 24 hours.

The winners will be revealed at the WOW Factor Awards ceremony on October 12, at the Sandals Grande Antigua, with the red-carpet Grammy-like affair beginning at 6:30pm.

Tickets are priced at EC$150 and can be purchased from Paperclips or by calling 770-2293 starting Saturday.

David-Charles reports that the competition is already heating up, with over 800 votes cast since the weekend.

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