Results from the Caribbean Examinations Council (CXC) should be released according to their location in the region in order to prevent the website from crashing, local CXC Registrar, Myrick Smith said.
“One thing that was being mooted about was the release the exams according to different regions,” Smith said on Monday. “So maybe Guyana, then Eastern Caribbean and then in Jamaica.”
According to the registrar, this setup would allow the results to be released in stages depending on where the countries are located.
“I thought that was mooted about some time to prevent having everybody go on at the same time,” he said.
The local registrar told OBSERVER media that he assumed the idea was attempted by the council and that it could alleviate the technical problems that students face yearly.
While Smith said that he had not heard many complaints in Antigua about the CXC website failing, according to an article in Trinidad and Tobago Newsday, “angry students have complained of the CXC website crashing and its app failing.”
According to Trinidad and Tobago Newsday, “There was an attempt by CXC to update the system with the release of an app earlier this year to assist students in obtaining their results, however, the app failed to deliver results just like the website.”
Some students had suggested an upgrade in the CXC’s digital system, while others considered allowing the respective ministries of education to release the results.
Concerning these suggestions that the ministries should release the results, Smith told OBSERVER media that such was the case before the electronic release of the exams. However, he said that complaints that the ministries of education were taking too long to release results led to the use of the website and app to view results.