APUA opens south side branch

A section of the new satellite centre

ST JOHN’S, Antigua – Residents on the southern side of the island can now pay utility bills and transact business at Antigua Public Utilities Authority (APUA) in a more convenient manner, while avoiding the hustle and bustle of St John’s.

Officials at the statutory corporation cut the ribbon to its new satellite centre in Jennings Monday.

The new APUA office will facilitate bill payments, customer services inquiries, new service applications and mobile and Internet services.

General Manager of APUA Esworth Martin, who spoke during the brief ceremony, said opening of the facility is a fulfilment of APUA’s commitment to improve the delivery of service to its customers.

He said this is just another phase of the company’s rebranding effort, which began in 2011.

“In addition, we plan to roll out satellite centres throughout 2013 as a means of making our products and services more accessible to all of our customers,” he said. “We are looking at an area in All Saints which will be finalised in a matter of months.”

He also mentioned further upgrades to APUA’s networks and overall improvements in the various departments.

People conducting business at the South Mall location will be able to access the same services available at APUA’s current headquarters in Cassada Gardens.

Chairman of the APUA Board Clarvis Joseph also welcomed the new concept.

He said the move is a critical step in the development of the statutory body.

The South Mall location will be open Monday-Friday from 10 am to 6 pm and 9 am – 1 pm on Saturdays.